What is the difference between a 'medical call' and a 'security alert'?

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Handling in-flight incidents focuses on standardized escalation and safety. Medical calls and security alerts are both treated as urgent events that require immediate coordination with the flight deck and security teams, regardless of whether the underlying issue is health-related or a potential threat. The cockpit is notified, the appropriate on-board resources are alerted, and a formal incident report is filed as part of the standard procedures. The key is that the response path—prioritize, communicate through established channels, involve the right specialists, and document the event—is the same for both types of situations. The difference lies in what the event involves, not in how the crew handles it; that uniform approach is why they’re treated as the same category for purposes of crew response and safety protocols.