What steps should you take if a passenger has a medical emergency but you are not sure about the appropriate action?

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When a medical emergency happens and you’re unsure what to do, the priority is to bring in help from people who may have medical training and to start basic care within your training while coordinating with the crew. The best immediate move is to ask a fellow passenger to provide care because they might have medical knowledge or be able to assist right away, which gets skilled help and support started without delay. This step helps ensure the passenger isn’t left waiting while you figure out the next action, and it often brings someone onboard who can assess the situation more quickly. As you do this, you should also notify the cockpit and seek medical assistance on board, and apply the basic first aid you’re trained to perform. The overall idea is to mobilize capable help fast and act within your training to provide care, rather than waiting or acting without any outside support.