Which statement best describes who is responsible for safely transferring a passenger with a broken wheelchair during boarding?

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Multiple Choice

Which statement best describes who is responsible for safely transferring a passenger with a broken wheelchair during boarding?

The key idea is that moving a passenger who relies on a wheelchair during boarding requires teamwork and proper procedures to keep everyone safe. When a wheelchair is broken, trained personnel who specialize in mobility assistance and the ground crew have the right equipment and know-how to perform a safe transfer and to secure the passenger and the mobility device for boarding. This minimizes the risk of injury to the passenger and to crew and ensures the device is properly stabilized for travel. Relying only on flight attendants isn’t enough because they aren’t always equipped with the specific training or tools needed for safe transfers with a broken wheelchair. Telling the passenger to wait or asking them to walk is unsafe and impractical, and removing the wheelchair to make the passenger walk ignores the passenger’s mobility needs and can lead to falls or other injuries.

The key idea is that moving a passenger who relies on a wheelchair during boarding requires teamwork and proper procedures to keep everyone safe. When a wheelchair is broken, trained personnel who specialize in mobility assistance and the ground crew have the right equipment and know-how to perform a safe transfer and to secure the passenger and the mobility device for boarding. This minimizes the risk of injury to the passenger and to crew and ensures the device is properly stabilized for travel.

Relying only on flight attendants isn’t enough because they aren’t always equipped with the specific training or tools needed for safe transfers with a broken wheelchair. Telling the passenger to wait or asking them to walk is unsafe and impractical, and removing the wheelchair to make the passenger walk ignores the passenger’s mobility needs and can lead to falls or other injuries.

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